Shipping & Returns Policy

Last Updated: August 5, 2025

At Manhattan Viral, we want your shopping experience to be smooth, transparent, and hassle-free. This policy outlines our shipping methods, processing times, and return/refund procedures.

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🚚 Shipping Policy

Shipping Methods & Costs

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Important Shipping Details

• Processing Time: 1–2 business days before shipment

• Shipping Areas: Continental United States only (International shipping coming in 2025)

• Holidays: No processing or shipping on U.S. federal holidays

• Address Changes: Contact us within 2 hours of placing your order for corrections

• Tracking: Tracking details are provided via email within 24 hours of shipment

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International Shipping

Currently, we only ship within the United States. We plan to offer international shipping in 2025.

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↩️ Return & Refund Policy

We stand behind our products with a 30-Day Return Guarantee. If you are not completely satisfied, you can return your eligible item for a full refund.

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Return Conditions

• Items must be unworn and unwashed

• Original tags must be attached

• Return within 30 days of delivery

• Original packaging preferred but not required

• Proof of purchase required

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Return Process

1. Contact Us: Email returns@manhattanviralchannel.com with your order number and return reason

2. Get Authorization: We’ll issue a return authorization number

3. Package Item: Include the return form and authorization number inside the package

4. Ship Back: Use the provided prepaid return label

5. Receive Refund: Refunds processed within 5–7 business days after we receive the returned item

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Refund Information

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📦 Fulfillment Partner

We partner with Printify for product fulfillment. Return addresses will be provided based on your order type and location.

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📧 Questions?

Contact us at:

Manhattan Viral
📍 87 Ellwood Street, Apt 4i, New York, NY 10040
📧 Email: support@manhattanviralchannel.com
📞 Phone: +1 (917) 530‑6364